Our technicians will contact you shortly to talk through the technical details of your data loss. From here they should be able to give you an idea on approximate pricing and timescales. Please note that until we assess your media, we cannot offer a definitive price.

Furthermore, you have been emailed the details of our service, together with a reference number. For our free evaluation, simply follow the instructions on the email you have just received and send the failed media to our main laboratory in Cardiff. Alternatively you can drop your media at any of our regional offices.

Typically we aim to recover data within 24 to 48 hours. Some recoveries can present a technical challenge and in these instances, your technican will advise if the process is going to take longer.

Should you have any further questions, please do not hesitate to contact us. In the meantime, don't worry you are now in safe hands.