Our process

As you would expect from an ISO accredited company, Data Recovery Specialists maintain the highest internal process and procedures to safeguard your data. Within minutes of receipt in the laboratory, a diagnostic survey is completed by our Initial Assessment Data Recovery Team. In the majority of instances we are then able to recover data within 24 hours. In more complex or unique cases, our Continued Assessment Team aim to complete your recovery in as little as 48 hours. Just take a look to see how the process works.

Initial Assessment Data Recovery Team
Our Initial Assessment Team can assess up to thirty hard disk drives within minutes of receipt on their dedicated PC3K data recovery workstations. A full diagnostic survey will determine the state of the media and the chances of a successful data recovery. This will be communicated to the client and a decision made whether to continue with the recovery, or seek further assistance from the Continued Assessment Team.

Continued Data Recovery Assessment
The Continued Assessment Team re-analyse the hard disk drive or media to determine the complexity. With advanced data recovery tools at their disposal, including Class 100 clean room workspace, donor spares, PC3K spider board adaptors, data extractors and platter removal jigs, this team can deal with some of the most complicated recovery work. In unique circumstances, especially where the format is proprietary or the data is highly corrupted, the media may be advanced to stage three.

Post Hard Drive Inspection
Stage three comprises a strong Research and Development ethic. This work is generally unprecedented and requires bespoke tools and handlers. Often the team will have to write specific software to repair corrupted and legacy data, or build proprietary hardware and drivers to deal with unique media. This process can take weeks or sometimes even months, but thankfully relates to less than one percent of our work.

backup and Verification of Hard Drive Inspection
Once the data has successfully been recovered and verified by comparing it with the original cloned image, it can be copied to an external data source. The client is informed of the outcome, provided with an online file listing and quote.