The Data Recovery Process

Data Recovery Specialists aim to have a diagnosis completed within minutes of receipt in the laboratory. Often this team are able to recover your data with no further intervention, usually within 24 hours. In more complex cases, a specialist team will be assigned to your media. Just take a look to see how it works.

Data recovery initial assessment

Stage 1.

Timescale: > 24 hours
Typical Price: £200 +
Tools: PC3K, UDMA software, forensic decryption software

The Initial Assessment team will analyse your media to determine the nature of the failure. Using PC-3000UDMA technology and proprietary data extractors, they will diagnose the exact nature of the problem and complete the recovery, if no intrusive intervention is required.  Where media requires donor parts, micro-soldering, decryption or where corruption is severe, your media will move onto Stage 2. Complex or proprietary media configurations such as RAID and legacy tapes may be passed straight onto a specialist in Stage 3.

Data recovery continued assessment

Stage 2.

Timescale: > 72 hours
Typical Price: £400 +
Tools: Clean room, head swap tool kits, parts library, micro-soldering and stereoscopic microscopes, PC spider-board adaptors, JTAG chip-off readers

The Continued Assessment team will re-analyse your media to confirm the initial findings. They specialise in more complex logical and firmware corruption, severe head crashes, media degradation, stiction, mechanical failures and electronic issues. Each Continued Assessment Technician specialises in a specific data recovery technique such as head replacements, JTAG chip off forensics, PCB micro-soldering or decryption algorithms.

Data recovery research and development

Stage 3.

Timescale: > 96 hours
Typical Price: Sunject to quote

Our Specialist Assessment teams are involved in technically challenging work and proprietary or legacy formats. These technicians are highly specialised in modern unprecedented hardware formats such as RAID virtualisation, proprietary SSDs and helioseal hard drives, as well as raw software formats from binary and hexadecimal to ASCII and further. Much of their work is devoted to Research and Development which may be used in future data recovery applications, or on our client’s own data recovery complications.