When your Android 11 phone is stuck on a page stating 'android data may be corrupted' with options to either 'try again' or 'reset data', it indicates a serious issue with your device's data integrity.
Our Android expert Tony Johnson suggests
“The good news is that data recovery from corrupted Android 11 phones is usually successful. Fortunately Android phones come with a built-in tool that allows you to recover data after a factory reset. However, this needs to be enabled in the settings. Otherwise there are a number of apps that can recover data as a last resort. ”.
Here are the steps you can take:
Option 1: Try Again
Select 'Try Again': Tap the 'Try Again' option to see if the problem resolves itself. This option attempts to boot the device normally without performing any data deletion.
Option 2: Reset Data
If the 'Try Again' option doesn’t work, or if the problem persists, you will need to reset your data. Note that this will erase all data on your device, so consider it as a last resort.
Back Up Data (if possible):
If your phone allows you to access recovery mode or safe mode, try to back up your important data. Connect your device to a computer and transfer files, or use any available cloud service to save your data.
Reset Data:
Select the 'Reset Data' option on the corrupted data page. This will initiate a factory reset, which will erase all personal data, apps, and settings on your device.
Confirm the reset if prompted. The phone will restart and begin the factory reset process.
Post-Reset Steps
Set Up Your Device:
Once the reset is complete, your phone will restart and display the initial setup screen. Follow the on-screen instructions to set up your device.
Restore Data:
After setting up, you can restore your data from a backup if you have one. This could be from Google Drive (if you have previously enabled backups) or any other backup service you used.
Additional Tips
Check for Updates: After resetting and setting up your phone, check for any system updates. Sometimes, software updates can prevent such issues from recurring.
Contact Support: If the problem persists even after a factory reset, consider contacting the manufacturer’s support or get in touch with us for further assistance. There might be a deeper hardware or software issue that needs our professional attention.
By following these steps, you should be able to address the issue and restore functionality to your Android 11 phone.
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Author:
Aran Pitter, Commercial Director
Further reading
How to erase data from an iPhone
Considerations following a ransomware attack
Deleting a file does not delete it