A client recently came to us with a Samsung 970 EVO Plus solid-state drive (SSD) taken from their laptop, and our SSD data recovery team were able to recover nearly 100% of the client’s data.
The SSD in question had a capacity of 250GB, and was the main storage disk in the client’s laptop. The machine had been working fine for over a year, but suddenly, the SSD wasn’t recognised by the BIOS, meaning the client couldn’t even boot into Windows at all. When you start up your machine, it will search for an HDD or SSD to boot the operating system and associated files from; if there’s a problem with this data, the machine can have trouble booting up. The SSD was booked into our data recovery lab by the operations team, and given a unique job reference number that can be used to get an update on the work at any time.
SSDs don’t contain any moving parts, which make them much more physically resistant than their mechanical counterparts, the hard disk drive (HDD). But this also meant that there weren’t any clues as to what had occurred with the SSD; for example, had it been an HDD that had failed, there could have been noises emanating from within the drive’s chassis. For this reason, SSD data recovery is best undertaken by a data recovery specialist. This SSD, it transpired, had suffered a logical failure – the drive’s boot sector had become corrupted. Our SSD recovery team were able to repair the boot sector, and recover 100% of the client’s data, which was only around 50GB of data. We arranged for the data to be sent to the client immediately via our ftp service, allowing him to securely download the data from a secure link sent through email.
Many people assume that SSDs are immune from damage due to the fact they contain no moving parts. It’s certainly true that there is no risk of the type of physical damage you see in HDDS, like head crashes and motor failures, but that doesn’t mean SSDs are invulnerable. To make matters more complicated, SSD recovery is an ever-evolving science, with new techniques being developed all the time. Data recovery from SSDs is typically more time consuming, labour-intensive, and can be costly. For this reason, backing up when you’re using an SSD as your primary storage device is vital.
