ISO Accredited RAID Recovery Service

• Free UK collection • Diagnosis within 24 hours • Transparent pricing • No obligation

0800 223 0162
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Professional RAID data recovery for servers, NAS and virtual environments.

Expert recovery from failed RAID arrays, NAS devices, SAN storage and VMware virtual machines.

RAID storage systems are designed to provide redundancy and improve performance, but they can still fail due to multiple hard drive failures, RAID controller faults, firmware corruption, accidental reconfiguration, file system corruption or user error. Recovering data from RAID arrays requires specialist expertise to accurately reconstruct the original array before any files can be accessed.

At Data Recovery Specialists, we recover data from RAID 0, RAID 1, RAID 5, RAID 6, RAID 10, RAID 50, RAID 60 and complex nested RAID configurations. Our engineers also recover data from Network Attached Storage (NAS), Storage Area Networks (SAN), VMware virtual machines and enterprise storage systems across Windows, Linux, UNIX and macOS platforms.

Our exceptionally high RAID recovery success rate has been achieved through decades of experience combined with proprietary recovery software and specialist hardware developed specifically for multi-drive storage systems. Organisations including the Ministry of Defence, NHS, police forces and businesses throughout the UK trust our expertise to recover critical business data when conventional recovery methods have failed.

Every RAID recovery begins with a comprehensive diagnostic assessment. We identify the array configuration, determine the cause of failure and provide a detailed report, recoverable file listing and fixed quotation before any recovery work begins. This transparent, no-obligation process allows you to make an informed decision before proceeding with the recovery.

1,038 RAID systems received for diagnostic evaluation last year

100% of RAID diagnostics completed within 48 hours

14,322 donor parts catalogued and stored in our component library

96% successful RAID data recovery rate

89% of recoveries completed within five working days

100% of customers told us they were satisfied with our service

Recent RAID Recovery Case Studies

RAID 5 Recovery

Failed RAID 5 server array

A business server became inaccessible after two drives dropped from a RAID 5 array. Our engineers rebuilt the array virtually, corrected the configuration and recovered the company’s shared data.

Price: £895
Recovered: 98%
Turnaround: 4 Days

NAS Recovery

NAS drive failed after rebuild

A small business NAS failed during an attempted rebuild, leaving accounts, client folders and project files unavailable. We imaged each disk, reconstructed the RAID and recovered the critical data.

Price: £995
Recovered: 100%
Turnaround: 5 Days

VMware Recovery

Corrupted VMware RAID volume

A RAID volume hosting VMware virtual machines became corrupted after controller failure. Our engineers rebuilt the array, repaired the datastore and recovered the client’s virtual servers and files.

Price: £1,495
Recovered: 97%
Turnaround: 6 Days

RAID Data Recovery FAQs

Failed RAID Controller

If the RAID controller fails, it becomes difficult or impossible to continue using the array in its original configuration. A controller failure can typically be identified by an amber light on the RAID’s controller status board. If the controller fails, it may be impossible to access your data without professional recovery techniques.

RAID Not Recognised

You may be presented with a ‘RAID not found’ error message when booting up your machine, which could indicate either a configuration issue or a controller failure. Be sure that the array is cabled properly, and check to see if the firmware is up to date.

Blue Screen

If the drives within the RAID are not synchronizing, it can lead to a ‘blue screen of death’. If it happens repeatedly, this may suggest a serious problem with one of the drives. If it just happens once it is likely just a one-off, but it is worth keeping an eye on the health of your RAID.

Error Messages

Your RAID manager will generate warning messages whenever one of the units is failing, or if a failure is imminent. It is imperative that these failing units be repaired, or replaced immediately. You can set up email or SMS warnings so that you can detect any failing units wherever you are.

File Structure is Corrupted

If the BIOS is recognising your RAID, but the data is inaccessible, this is indicative of a logical failure. Providing no data recovery software has been run and there’s been no risk of data being overwritten, the chances of a successful recovery are high.

Free RAID Recovery Evaluation

Our free RAID recovery evaluation service will tell you whether your data can be recovered, exactly how much it will cost and how long the RAID recovery will take. Simply phone or email us for a job number and send your data recovery to us. Your hard drive or media will be photographed, catalogued and bar-coded and the data recovery evaluation will start within an hour of receipt.

"Fast efficient service and I was kept well informed"

"Fast efficient service and I was kept well informed as progress was made. I had lost family and transport photographs including priceless photos of my late father. I am glad I trusted Data recovery Specialists to recover my work to which I am truly grateful. I can not recommend them enough." - Mark Jones

"Great Service with transparent costs"

"Very fast efficient service with transparent costs. I used DRS to recover irreplaceable pictures and data from a broken 2TB WD NAS storage device which I left at a DRS 'drop off' in Southampton. This was rapidly couriered to their HQ and the data recovered on to a competitively priced branded 3TB USB HDD and couriered back. Although it was expensive it was reasonable if you take into account the work required to access the broken hard drive." - Clive Nash

"Quickly diagnosed and recovered all of the data. "

"Price was a little high, but they quickly diagnosed and recovered all of the data. seems to be very sound. Copied data and kept the drive separate as a complete backup. :). Data drive was received very quickly, even before expected." - Shaun Voysey

"Pricing was transparent"

"They managed to recover data that two other computer specialists were unable to do. Pricing was transparent and they actually delivered my data back to me well ahead of the agreed scheduled date." - Chris Burns

"Excellent customer service"

"Excellent customer service, kept in contact regularly through the recovery process, clear information on expected timelines and costs. Highly recommended!" Gurjinder Bhari

"The process was so easy"

"I used DRS to recover data from my damaged WD MyPassport Air. The process was so easy. The service was both quick and informative. The cost was £660 plus VAT, but luckily my office insurance paid for this, less an excess. DRS were unable to recover 100% of the lost data, but the critical data that I wanted was. Definitely recommend them." Martin Critchard

"Very pleased to have the data back"

"Very pleased to have the data back which is the main thing! However the process took much longer than i expected without a lot of communication. We had to continually chase. However like i said, the main thing is that it was a successful recovery" Laurence Glen

"Recovered all my data "

"Recovered all my data from a crashed hard drive - quickly I thought as well. Would have given 5 stars for the service I received, but I did think the price was too high. Next time I will shop around a bit more." John Kitcher

"Quick service and they were in frequent contact"

"Got all my data recovered - quick service and they were in frequent contact to keep me updated. Saved me hours of work having to recreate all those resources." Alice O'Driscol

"Impressed with this company"

"I am so impressed with this company. I really messed up and they were so helpful. " Sarah Mak

"Great communication, kept me informed every step"

"Great communication, kept me informed every step of the process. Very quick and recovered 100% of the data! Thank-you!" Dan Kill

Data Recovery Services Limited | Registered Number 04417876 | VAT Number 803 1178 66

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