Drive Repairs
In order to recover data, we repair all specifications of hard drive or RAID array, where disk drive(s) have mechanically or electronically failed. In addition we repair other data storage devices including optical and tape drives, autoloaders and juke-boxes regardless of manufacturer. If your drive has failed or you suspect it is about to we will not simply repair the fault, but fully refurbish the device replacing all necessary parts to ensure continued reliability or in order to recover the data.
As part of a planned maintenance program, a service and minor repair option for all types of drive is available. This allows the planned removal of drives, in need of overhaul (but not yet failed) to be serviced. This is particularly important where drives are used in a harsh environment or where unplanned system downtime is critical.
Normally we aim to return your fully operational drive within five days. In the very unlikely event that we cannot repair the drive, there is no charge and we will offer you a replacement.
If you would like a quote to refurbish your drive or simply want some advice, please do not hesitate to contact us and we will be delighted to discuss your query. Alternatively, simply send us your drive (or we can arrange collection) with a purchase order or identification and we will start work on it immediately.
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